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Warehouse Team Leader

Job description

MAK Jobs is recruiting Warehouse Team Leader on behalf of our client — a dynamic, fast-paced operation in Stafford. This is a strong opportunity for an ambitious, hands-on leader who thrives in a demanding, quality-focused environment and is motivated by team performance.

Location:Stafford, ST16

Hours:Monday to Friday, 08:00–16:00
Pay:£15.00 - £18.75 per hour

If you have the leadership experience and drive to deliver results, we’d like to hear from you.

The role

You will lead a team of reworkers , pickers and co-packers, keeping daily output on track while maintaining high standards of quality, safety and communication. The operation is high-volume and priorities can change quickly, so you will need to plan well, deploy people effectively, and stay calm under pressure.

Key responsibilities

  • Lead, motivate and manage a team of reworkers and co-packers to hit daily targets and maintain performance standards

  • Communicate clearly and effectively with internal departments and external partners

  • Respond quickly to shifting priorities in a high-volume environment

  • Review and plan weekly work schedules, making best use of headcount and resources

  • Oversee staff deployment, manage return-to-work procedures, and support disciplinary and investigation processes where required

  • Monitor attendance, timekeeping and productivity, addressing issues promptly and fairly

  • Induct, train and coach team members so they follow standard operating procedures and quality specifications

  • Carry out quality checks, raise defects and ensure rework and co-pack work meets customer requirements

  • Maintain a safe, tidy and organised work area, including 5S/housekeeping and correct use of PPE

  • Ensure health and safety rules are followed, report incidents and near misses, and support risk assessments

  • Track team KPIs and provide clear updates to management on output, quality and labour

  • Support stock accuracy, labelling, packing and documentation as required

  • Complete shift handovers and escalate operational issues in good time

  • Contribute to continuous improvement and help implement process changes on the floor

Essential requirements

  • Proven supervisory or team leadership experience in a similar fast-paced environment

  • Strong computer literacy and confidence using operational systems

  • Excellent attention to detail and a consistent focus on quality

  • A clear ability to motivate, develop and performance-manage a team

  • Flexibility and resilience when operational demands change